Shipping Policy

We carefully pack and ship all orders in house from Liberty, Missouri. We strive to ship the order the same or next business day. However, depending on promotions, inclement weather or holidays, we ask that you allow 24-72 hours for shipping updates. During busy sales, it may take up to two weeks to process your order. Shipping using USPS Priority or UPS Ground usually arrives within 2-3 days for the continental U.S.

For United States orders, you may choose expedited shipping, which is the overnight option. Doing so will put your order to the front of the queue and we will get your order out same day or next business day. Expedited shipping delivers the following day, unless the order is shipped on a Friday - then it will arrive on Monday.

We cannot guarantee any transit times. Once the order is in the hands of the courier, we no longer have control over delivery.

If you live in an area that has a high probability of theft, or if you are concerned that the courier will not get your signature, despite our requirement that they do so, we recommend shipping the device to a UPS location to be picked up by you.

You will receive an email with updates when the order is placed, shipped, and delivered. If you do not see the emails, please check your spam folder and whitelist our shipping email address, support@blushield.com. This will ensure that you will get updates from us. We recommend following your tracking so you can be prepared to sign for your package. We require a signature for all deliveries of Blushield tech. If you miss the delivery attempt, the courier will leave a note with recovery options. If redelivery is necessary, costs for shipment back to us, as well as the redelivery are borne by the customer and will not be initiated until those costs are paid. Blushield will then ship it to the nearest UPS Store location for customer pickup.

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ADDITIONAL INTERNATIONAL ORDER POLICIES

When placing an order to deliver anywhere outside the United States, you are also agreeing to the following terms:

Customs Charges – Duties and taxes (VAT) on the order are not included in the cost when the purchase is made on www.blushield.com. These charges will be payable by the customer upon receipt of the product. Blushield will not be liable for any of these charges, and Blushield will not reimburse the customer for the same.

Duties and taxes (VAT) will not be calculated by Blushield for the customer prior to the order being placed, or afterward.

If the customer refuses to pay these charges upon delivery, and the item gets returned to us, the customer is responsible for the return shipping charges, and will not be refunded for the original delivery charge. Return shipping charges will be deducted out of the cost of refunding the item when it is returned to us.

Blushield USA sells internationally, but there are distributors in other countries. You can order in your own country if there is a distributor there, and avoid VAT and import charges. Coupon codes for Blushield USA and its affiliates will not be honored in those countries. Other Blushield distributors include, but may not be limited to: Blushield Canada, Blushield UAE, Grounded Wellness (UK), Blushield Australia.

Please note that international distributor websites operate as completely separate companies. We do not manage their operations and are not responsible or liable for any purchases, shipping issues, or customer service experiences on those external sites. Please contact the respective distributor directly for any inquiries regarding your order.

We thank you for your order and are here to help if you have any questions!